Customer Support Screen Share

This is the landing page where you will share your screen information with an Equifax representative.
Screen Share Support Information
  • This process allows you to share your screen with an Equifax representative for support purposes.
  • You can allow specific Tabs, Windows, or Screens to be viewed.
  • During the time that you share your screen, the Equifax representative you are speaking with will be able to view your screen.
  • The representative will not be able to take control of or make any changes to your system.
  • For additional information on Equifax privacy, please review our Privacy Statement
  • Your session may be recorded for training and quality assurance.
Consent
By clicking Generate Support Code and Allow, you agree to allow an Equifax representative to view your screen for support purposes.

All information displayed on your specific Tabs, Windows, or Screens will be visible to the Equifax representative you are speaking with during the time that you share your screen.  Please do not share programs that display private and/or confidential information and do not show any password information.

Your session may be recorded for training or quality assurance.  You are able to end the CoBrowse session at any time by selecting the button that appears on the bottom of your screen.